Customised Training Increases Efficiency
From Sussex Enterprise paper "Research into the Skills & Training Concerns of Sussex Businesses":
Businesses prefer to use private (commercial) training providers due to their responsiveness, flexibility and ability to tailor courses.
Make Training Relevant
Owain Davies, Managing Director of Spencer Davis Engineering, urges
companies to review their skills base before they
Set goals for the training - such as improving customer service or cutting costs.
Agree specific, measurable objectives for what you want to achieve, such as greater throughput of work or a reduction in customer complaints.
Compare the costs of training (including the cost of having staff unavailable during the training period) with the potential benefits, such as greater efficiency and improved capacity. Conduct a skills audit - what skills do you have in-house; what is the level of staff capability; and what level do they need to reach?